LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022LEXCEL REACCREDIATION 2022

LEXCEL REACCREDIATION 2022

Wednesday 23 March 2022

 

H F T Gough & Co continues to maintain a sound Lexcel standard.

Standards of Client Care are high, and people take a pride in the quality of service provided to Clients.

Case files have been reviewed and these evidenced consistently good compliance with the firm’s file management procedures.

It is clear from this assessment that HFT Gough & Co continues to maintain an excellent Lexcel standard, and people feel well supported by their line managers and colleagues.

Communications have worked well and people felt they were kept well up to date on general firm developments and any Covid developments.

The firm has a clear management structure that is working well, and people feel valued and appreciated and looked after by the firm.

Learning and development continues to work very well, and coaching and knowledge sharing have continued throughout homeworking.

Compliance and risk management are strong. There is a sound risk management culture in the firm, and people feel supported by directors and colleagues in resolving any problems arising.

Standards of client care remain high.

HFT Gough & Co has a clear management structure that is working well. Directors have always been open and approachable and they lead by example.

Homeworking was efficiently introduced, as was the return to office based working. Systems are working well, and people have continued to work to meet client needs. Staff were kept up to date on developments and the directors checked that everyone was managing as well as possible with home working arrangements.

Communications are sound, and everyone is considered to be open, friendly and helpful.

Financial management and reporting systems continue in place, and financial performance is closely monitored by senior management.

The directors have continued to invest in IT hardware and software, and people feel IT systems and procedures are working well, and continuing to improve.

 

 


Meet our Team

Our Solicitors and Legal Executives pride themselves in the knowledge that the majority of their clients come to them because of their professional and client focused reputation.

WE ARE RECRUITING -CONVEYANCER

WE ARE RECRUITING -CONVEYANCER

VACANCY FOR A CONVEYANCER Opportunity for 3 years plus PQE residential ...

Read more ...

LEXCEL REACCREDIATION 2022

LEXCEL REACCREDIATION 2022

  H F T Gough & Co continues to maintain a sound Lexcel standard. ...

Read more ...

NEW  -  NO FAULT DIVORCE

NEW - NO FAULT DIVORCE

  Family Team Bulletin Divorce, Dissolution and Separation Bill 2020 ...

Read more ...